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Sam Delagrange
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Recent activity by Sam Delagrange-
Setting up and using the AgentIC App
Download the AgentIC App from the appropriate App Store. Apple App Store (iPhone) Google Play Store (Android) Once the app is installed, open it for the first time, then allow notifications. ...
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Logging in to your Work Computer for the first time
When you first wake up your computer, you will be greeted with the following screen. Swipe up with your mouse (click and drag) to get to the login page Check to see if your user was last logge...
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Logging in to Office 365 for the first time
Using a web browser (e.g., Microsoft Edge, Google Chrome, Firefox), go to https://portal.office.com. If you only want to login to e-mail, you can go to mail.office365.com Enter your username Cli...
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Create A Reliance I/O Support Account
1. Go to Reliance I/O Support 2. Click on Sign in 3a. If you have submitted requests to the helpdesk in the past, click on Get a password (this is the more likely option, so we always recommend ...
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Creating an AppleID
1. Go to appleid.apple.com 2. Click on Create Your Apple ID 3. Type in first name 4. Type in last name 5. add you birthday 6. add your employee email 7. Enter a memorable password ...
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Get Advanced Support Through The Helpdesk
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Get Quick Support Using Our Guides
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Connect to the WatchGuard VPN
1. Open the Mobile VPN application on your desktop. If this is not on your desktop, check the start menu (flag icon in the lower-left corner of the screen). If you are unable to find it in either p...